Billing & plans
Cancel or change your plan
Switch between Pro and Team, change seats with proration, cancel at the end of the period, and resume.
1 min readUpdated 27 Sept 2026
Change plan or seats
From Billing, switch between Pro and Team or change Team seats. The unused part of the current month is credited against the new plan, so you only pay the difference.
Cancel
The Owner cancels from Billing → Cancel plan.
- The UPI or card mandate is stopped with Cashfree straight away — nothing more can be charged.
- You keep every paid feature until the end of the period you've paid for.
- Then the workspace moves to Free. Nothing is deleted — projects and members stay. If you're over a Free limit you can still read everything, but can't add more until you're under it again.
Resume
Changed your mind before the period ends? Resume in Billing. KODEO runs a ₹1 verification to set up the new mandate, and refunds it automatically.
Refunds
- Charged twice, or charged after cancelling: full refund, always.
- Not for you? Write within 7 days of your first payment on a workspace for a full refund of that first month.
- Unused add-ons can be refunded within 7 days of purchase if none of it was used.
Email billing@kodeo.website with the receipt number and workspace name. Approved refunds arrive in 5–7 working days.
Still have a question about this?
Assist answers from this article — in any language.
Was this helpful?
More in Billing & plans
Plans and limitsFree, Pro and Team compared — price, storage, runtime hours, projects, members and live editors.Upgrade and payUpgrade a workspace to Pro or Team with UPI or a card through Cashfree, and find your receipts.A payment failedWhat happens when a renewal is declined, the 7-day grace period, and how to fix the payment method.Add-ons — extra hours and storageBuy extra runtime hours or storage for a workspace, one time, without changing plan. They never expire.