Chat, Assist, Help and Support in VS Code

Four tabs in one panel, in VS Code's Panel area (next to the terminal and problems):

Chat

The room's chat — the same messages as the browser editor, kept seven days.

• A presence strip on top shows who's here, in which editor, and who's typing.
• Messages are grouped by person and day. Enter sends, Shift+Enter adds a line.
• Type @ and the project's members appear — ↑/↓ and Enter pick one. The person you mention is notified.
• A message shows the moment you send it. If it can't be sent it says Not sent · Retry — it's never lost. Your draft stays when you switch tabs.
• A message that arrives while the chat isn't on screen badges the Chat tab and pops up (setting KODEO › Room Messages). Alt+J opens the chat.

Assist

KODEO Assist, the same as on every page of KODEO. See KODEO Assist in VS Code.

• Answers stream in, cite the Help articles they come from, and offer buttons for things KODEO can do (create a ticket, open billing…).
• Past conversations (the clock button) — the last 30 days, the same as in the browser; open one to carry on, or delete it.
• New conversation (the plus button) starts fresh. Alt+A opens Assist.

Help

The whole Help Center, searched as you type — the search runs in VS Code with the Help Center's own engine, so nothing is sent while you type.

• Filter by category with the chips; ↑/↓ and Enter open a result.
• Articles open right in the panel, with their sections, tips and tables. Links to other articles open there too.
• Ask Assist about this and Open in the browser are in the article's header; Was this helpful? records your vote (once per person, the same vote as in the browser).
• The Help tab works signed out. KODEO: Search Help… jumps straight to it.

Support

Your support tickets — the same as /tickets on kodeo.website.

• New ticket: what it's about, a subject and what happened. The priority is suggested from your words. VS Code attaches its state — which editor, whether you're live, the extension's version — never files, code or errors. Add screenshots or logs in the browser (Add files in the browser).
• Open a ticket to read the conversation, reply, Mark solved or Reopen, and rate the help once it's solved.
• A reply from the KODEO team pops up in VS Code and badges the Support tab.

Put it where you like

• Beside your code: drag the KODEO tab from the Panel to the Secondary Side Bar (View → Appearance → Secondary Side Bar). VS Code remembers where you put it.
• As an editor tab: the button in the panel's corner opens the current tab as an editor tab — as wide as you like. KODEO: Open Chat in an Editor Tab does it for the chat.

Everything in the panel is drawn as text — never HTML — under a strict content policy, whoever wrote it.